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Frequently Asked Questions

Frequently Asked Questions

MAINTENANCE

Yes. Maintanence is available Monday - Friday during business hours for normal service requests. We also have 24 hours Emergency Maintanence available. 

Maintenance requests can be made by contacting the office via phone or email, through the resident portal on the community's website, or through the community's mobile app.

AMENITIES

Parking spaces are available on a first come first serve basis. Detached garages are $90/mo. Attached garages are $110.00

There is a one-time pet fee of $300.00 and $40 monthly fee per pet with a maximum of two pets.

We do not offer furnished apartments but we do have a partnership with Cort Furniture.

We offer 6-15 month lease terms

Our fitness center includes Pelotons, rowing machine, treadmills, stairmaster, free weights,  and Yoga room.

ADMIN

In order to best accommodate and prepare for your custome tour, an appointment is recommended, but walk-ins are always accepted. An appointment can be made on our website, TheCommonsAtRivertown.com, and clicking 'schedule a tour'.

You may apply in person or on the community website.

Our team works to process all applications within 48 hours once all necessary documentation is received.

We accept personal checks, ACH, certified checks or credit cards (additional fees may apply). 

Trilogy Residential Management requires all residents carry a minimum of $300,000 Personal Renter’s Liability Insurance coverage. Residents may provide their own HO4 policy or elect to enroll with Renter’s Legal Liability for an additional $25.00/mo.

Future residents  will receive a Welcome Packet from our team and Updater will help you set up Utilities. The management office will set-up your water/sewer/trash through YES Energy

Xfinity for Cable. Your Technology Fee covers your Smart Home Technology through Homebase and Xfinity Wifi (300mb)

LOCATION

Grandville School District

Target, Meijer, Rivertown Crossings

LEASING

Yes we do allow guarantors for income qualification only. Primary applicant must pass credit screening and be conditional approved.

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Our team is always ready to answer your questions.